Learning Hub

Grade Escalation

When a child receives a bad grade (3, 4, or 5), Learning Hub automatically notifies the responsible adult. You'll learn about the problem right away — without waiting for a parent-teacher conference.

How it works

After each automatic grade sync, the bot checks if new bad grades appeared. If so:

  1. Determines the recipient — who should receive the notification
  2. Groups grades — one message per person, even if there are multiple grades
  3. Sends the notification — brief, to the point, no drama

Who receives the notification

The bot determines the recipient by subject:

  • If the subject has an assigned tutor → the notification goes to the tutor
  • If there's no tutor → the notification goes to the family administrator

This means grandma, who helps with math, will only get alerts about math. The administrator gets everything else.

What the notification contains

The message includes:

  • Subject
  • Grade (in the original scale, if available)
  • Date
  • Topic (if available from the school system)

The tone is calm and factual. No judgmental statements or dramatization.

Only after auto-sync

Escalation only triggers for grades received through automatic sync (EduPage, PRONOTE). If an adult enters a grade manually — no notification is sent, because the person already knows.

Repeated notifications

Each grade is escalated only once. If delivery failed (e.g., the messenger was unavailable) — the grade stays in the queue and will be sent during the next check.

What's next